Shipping Policy

Current store status

YAHIVO is preparing its fulfilment arrangements. Products remain unavailable for purchase until a fulfilment partner, processing time, delivery estimate, and returns route have been verified.

How orders will ship

When sales open, some products may be produced, packed, or dispatched by approved production and fulfilment partners. YAHIVO remains responsible to the customer for every order placed through this store.

Processing and delivery estimates

The supplier-confirmed processing time and estimated delivery window for each available product will be displayed before purchase. Delivery estimates are not guarantees, but YAHIVO will not advertise an unverified delivery time.

Where we ship

We currently intend to ship within the United Arab Emirates only. An order can be accepted only where a delivery option is shown at checkout.

Split shipments

If items are fulfilled by different partners, they may arrive in separate parcels. Any split shipment and any associated charge will be disclosed before the order is accepted.

Customs, duties, and VAT

Some items may be dispatched from outside the UAE. Applicable taxes and charges collected by YAHIVO will be shown before purchase. Any known customer responsibility for customs duty, import VAT, or carrier handling fees will be disclosed before purchase. Government or carrier charges imposed after dispatch may be outside our control.

Tracking

Where tracking is available, details will be sent after dispatch. International tracking can take several days to update.

Delays, loss, or non-delivery

If an order is materially delayed, lost, or cannot be fulfilled, contact us. We will investigate and provide the remedy required by the order terms and applicable UAE consumer protection law, which may include replacement, cancellation, or refund.

Contact

Email: Yahia.hamd@hotmail.com